Performance Management: 02-Identifying Performance Problems and Causes

This course has been discontinued.

Regardless of how effective you are in establishing practices that prevent performance problems, you will at some point run into performance problems. Performance problems will happen. The best response is to immediately take corrective action before the problem escalates. Learn about the different types of performance problems and their causes. Then you will discover the difference between conduct problems and performance problems. Because they are different in nature, the same techniques are not applied to handle conduct problems as those that are used to resolve performance problems. You’ll also explore the role that personality plays in performance problems. You’ll be able to tackle performance problems head on using the knowledge accumulated here. This is the second course in the Problem Performance Management series.