RedVector RVBB-3255

Mastering Microsoft Teams - Basics (2022)

Mastering Microsoft Teams - Basics (2022)

1.9 hrs. Online Course

Level: Fundamental

Item#: RVBB-3255

SME: Bigger Brains

Conversations, Channels, and Chatbots: Learn How To Get The Most from Microsoft’s New Communications Hub - Teams The ability for teams to work together productively is perhaps the most important function in any business, and it’s the central focus of the new Microsoft Teams application. From file sharing and co-editing to video calls, persistent chat, screen sharing, and more, learn how Microsoft Teams gives you the tools to stay in touch and get work done with your colleagues and partners. Updated for 2019, this course includes new and updated material, including Shifts, Whiteboard, Praise, and Calls. We also discuss best practices for getting the most from your Microsoft Teams
Course Objectives
  • Describe the role and function of Microsoft Teams
  • Create and Manage Teams and Channels
  • Describe the difference between Channel Conversations and Chat Conversations
  • Identify uses for Chatbots, Shifts, and Praise
  • Discuss how to start scheduled or ad-hoc Meetings
  • Setup and Edit a Wiki
  • Add custom tabs to Channels and Chats
  • Use Documents and Apps in Channels
  • Describe the function of Connectors
  • Discuss using the Calls feature of Teams as a phone system
  • Discuss the use of external users (guests) in Teams, including limitations
SUBJECT MATTER EXPERT: Bigger Brains
In 2009, Bigger-Brains founder Chip Reaves was tasked with creating an online training platform for Computer Troubleshooters, a global franchise network. As is the case with most companies, some of the training content was unique to their business, but others (Quickbooks, Online Marketing, Microsoft Office, etc) could be used by many companies. Frustrated with the poor quality, high prices, and lack of selection in the eLearning marketplace, Chip brought together a team to research the characteristics of effective training. The result is Bigger Brains’ “Uniquely Engaging” teacher/learner format, which replicates the dialogue, interaction, humor, and personal connection of traditional classroom training with the “always available” convenience and searchability of eLearning. Today Bigger-Brains continues to create the “Absolute Best Online Training” from our studios in Anderson, South Carolina.