RedVector ST-0185

Smart Management: How to Handle Workplace Challenges

Smart Management: How to Handle Workplace Challenges

1 hr. Online Course

Level: Intermediate

Item#: ST-0185

SME: Suzi France

Regardless of how much effort an organization puts into creating an efficient and respectful work environment, challenging circumstances always arise. Rather than perceiving these problematic situations as a reflection of a personal or organizational failure, it is more effective to focus on establishing and following clear guidelines to resolve problems and appropriately handle workplace challenges.
 
Whether your organization is currently facing a serious problem, or is seeking to put policies and procedures in place for the future, this interactive online course will guide you in handling the different challenges your organization might face. Instances for intervention including hostile behavior, substance abuse, and criminal activity will be discussed, as well as prevention and mitigation strategies for violation of workplace policies. While the types of challenges encountered in the workplace are too diverse to be discussed in one manual, this interactive online course will cover common types of problematic work situations most employers are likely to encounter.
 
**This course is intended for managers in policy-making roles.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Course Objectives
At the conclusion of this course, you will be able to:
  • Discuss the situations that comprise a hostile work environment, including bullying, discrimination, and harassment
  • Explain the consequences of substance abuse in the workplace, and the benefits of implementing a Drug-Free Workplace
  • Discuss the different types of criminal behavior in the workplace, and functions of criminal background checks and credit checks
  • Describe prevention and mitigation strategies that an employer can take to ensure a healthy and safe work environment and protect employees and others from workplace violence
SUBJECT MATTER EXPERT: Suzi France
Suzi has over 20 years’ experience in a variety of HR, Training, Management and Recruiting roles. She has been a HR Director and held positions with Macy’s, Pier 1 Imports and John Deere, focused on both domestic and international hiring. Suzi has vast experience in recruiting and talent development, as well as experience in training and M&A. In her current role Suzi focuses on Organizational Development, Succession Planning and Career Pathing, Onboarding, New Hire Training and Continued Education, and Recruiting and Retention.
State Licenses
AK - Land Surveyor (General)
AL - Engineer (General - ,)
AL - Land Surveyor (General)
AL - Landscape Architect (General - Approved LA CES-2024)
AR - Engineer (General - ,)
AR - Land Surveyor (General)
DC - Engineer (General - CE21800018)
DE - Engineer (Business Practice (maximum of 9 hours) - ,)
GA - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
GA - Engineer (General - ,)
GA - Land Surveyor (General)
GA - Landscape Architect (General - Approved LA CES-2024)
IA - Engineer (General - ,)
IA - Land Surveyor (General)
ID - Engineer (General - ,)
ID - Land Surveyor (General)
IL - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
IL - Engineer, Professional (General - ,)
IL - Engineer, Structural (General - ,)
IL - Landscape Architect (General - Approved LA CES-2024)
IN - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
IN - Engineer (General - Board Approved - CE21800018)
IN - Landscape Architect (General - Approved LA CES-2024)
KS - Engineer (General - ,)
KS - Land Surveyor (General)
KS - Landscape Architect (General - Approved LA CES-2024)
KY - Engineer (General - ,)
LA - Engineer (General - ,)
LA - Land Surveyor (General)
LA - Landscape Architect (General - Approved LA CES-2024)
MD - Engineer (General - ,)
MD - Land Surveyor (General)
MD - Landscape Architect (General - Approved LA CES-2024)
ME - Engineer (General - ,)
ME - Land Surveyor (General)
MI - Contractor, Residential Builder and M & A (General)
MI - Engineer (General - ,)
MI - Land Surveyor (General)
MI - Landscape Architect (General - Approved LA CES-2024)
MN - Engineer (General - ,)
MO - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
MO - Engineer (General - ,)
MO - Landscape Architect (General - Approved LA CES-2024)
MS - Engineer (General - ,)
MS - Land Surveyor (General)
MT - Engineer (General - ,)
NC - Engineer (General - ,)
NC - Land Surveyor (General)
ND - Engineer (General - ,)
ND - Land Surveyor (General)
NE - Landscape Architect (General - Approved LA CES-2024)
NH - Engineer (General - ,)
NH - Land Surveyor (General)
NJ - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
NJ - Engineer (General - 24GP000006300)
NM - Engineer (General - ,)
NM - Land Surveyor (General)
NM - Landscape Architect (General - Approved LA CES-2024)
NV - Engineer (General - ,)
NV - Land Surveyor (General)
NY - Land Surveyor (General)
NY - Landscape Architect (General - Approved LA CES-2024)
OH - Engineer (General - ,)
OH - Land Surveyor (General)
OH - Landscape Architect (General - Approved LA CES-2024)
OK - Engineer (General - ,)
OK - Land Surveyor (General)
OR - Engineer (General - ,)
OR - Landscape Architect (General - Approved LA CES-2024)
PA - Code Official,Certified (UCC) (General)
PA - Landscape Architect (General - Approved LA CES-2024)
PR - Engineer (General - ,)
SC - Engineer (General - ,)
SD - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
SD - Engineer (General - ,)
SD - Land Surveyor (General)
SD - Landscape Architect (General - Approved LA CES-2024)
TN - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
TN - Engineer (General - ,)
TN - Landscape Architect (General - Approved LA CES-2024)
TX - Engineer (General - ,)
UT - Engineer (General - ,)
UT - Land Surveyor (General)
VA - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
VA - Engineer (General - ,)
VA - Land Surveyor (General)
VA - Landscape Architect (General - Approved LA CES-2024)
VT - Engineer (General - ,)
WA - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
WA - Land Surveyor (General)
WA - Landscape Architect (General - Approved LA CES-2024)
WI - Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
WI - Engineer (General - ,)
WI - Land Surveyor (General)
WV - Engineer (General - ,)
WV - Land Surveyor (General)
Accreditation: RedVector is the approved provider of this course offering. RedVector has changed its name and is now operating as Vector Solutions.
WV - Landscape Architect (General (max 6 hrs online) - Approved LA CES-2024)
WY - Engineer (General - ,)
WY - Land Surveyor (General)
Professional Organizations
American Academy of Environmental Engineers - AAEES - Member (General - ,)
American Hospital Association - AHA - Certified Healthcare Facility Manager (CHFM) (General)
American Institute of Architects - AIA - Architects (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
American Society of Civil Engineers - ASCE - Academy of Coastal, Ocean, Port & Navigation Engineers (ACOPNE) (General)
American Society of Civil Engineers - ASCE - Academy of Geo-Professionals (AGP) (General)
American Society of Civil Engineers - ASCE - American Academy of Water Resources Engineer (AAWRE) (General)
American Society of Landscape Architects (LA CES) - ASLA - Member (General - Approved LA CES-2024)
Association for Facilities Engineering - AFE - Certification (General)
Association of State Floodplain Managers - ASFPM - Certified Floodplain Manager (Core)
Canada - Alberta Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Alberta Engineer (General - ,)
Canada - British Columbia Architect (AIBC) (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - British Columbia Engineer (General - ,)
Canada - Manitoba Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Manitoba Engineer (General - ,)
Canada - New Brunswick Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - New Brunswick Engineer (General - ,)
Canada - Newfoundland and Labrador Engineer (General - ,)
Canada - Northwest Territories and Nunavut Engineer (General - ,)
Canada - Northwest Territory Architect / Restricted Practitioner (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Nova Scotia Engineer (General - ,)
Canada - Ontario Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Ontario Engineer (General - ,)
Canada - Prince Edward Island Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Prince Edward Island Engineer (General - ,)
Canada - Quebec Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Quebec Engineer (General - ,)
Canada - Saskatchewan Architect (General - RV2131-2025)
Accreditation: AIA Registered Provider J315
Canada - Saskatchewan Engineer (General - ,)
Canada - Yukon Engineer (General - ,)
Canadian Registered Safety Professionals - CRSP (General)
Human Resources Certification Institute (HRCI) - Certifications (aPHR, aPHRi, PHR, PHRi, PHRca, SPHR, SPHRi, GPHR) (General - 646371)
International Facility Management Association - IFMA - Certified Facility Manager (CFM) (General)
National Institute for Certification in Engineering Technologies - NICET (General - ,)
Ontario Association of Certified Engineering Technicians and Technologists - OACETT - Certified Member (Management/Leadership Training)
Project Management Institute (PMI) - Certified Associate in Project Management (CAPM) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - PMI Agile Certified Practitioner (PMI-ACP) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - PMI Professional in Business Analysis (PMI-PBA) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - PMI Risk Management Professional (PMI-RMP) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - PMI Scheduling Professional (PMI-SP) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - Portfolio Management Professional (PfMP) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - Program Management Professional (PgMP) (Power Skills - 1510-ST-0185)
Project Management Institute (PMI) - Project Management Professional (PMP) (Power Skills - 1510-ST-0185)
Society for Human Resource Management - SHRM - Certified Professional (General - 26-PCDHF)
Society for Maintenance and Reliability Professionals - SMRP (General)
Soil Science Society of America - SSSA - Certified Professional Soil Scientist (CPSS) (General)