RedVector JCOM-40191

Leadership Development: Building Resilience and Effective Conflict Management

Leadership Development: Building Resilience and Effective Conflict Management

0.34 hr. Online Course

Level: Fundamental

Item#: JCOM-40191

SME: Vector Solutions Commercial

USD$15.00 InStock 2029-01-01
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Do you know the qualities needed to become a good leader? Leadership is not the private reserve of a few charismatic people – it is a process that ordinary people use to bring out the best in themselves and others. This interactive online course will review effective verbal and written communication skills, relationship building, and active listening techniques. We will also discuss adapting communication styles, empathy and compassion in the workplace, as well as the importance of providing constructive feedback.
Objectives SME
Course Objectives

By the end of this course, you will be able to:

  • Explain why self-care, self-regulation, and resilience are vital for leaders in effectively navigating workplace conflict
  • Recall how to master tangible practices that elevate personal resilience and prevent leadership burnout
  • Explain a leader's personal relationship to conflict and its impact on team dynamics
  • List self-regulation techniques for managing emotions during high-stress leadership situations
  • Discuss de-escalation tactics and language that diffuse tension and reduce hostility in team conflicts
  • Explain how to cultivate a leadership style that promotes open communication and conflict resolution
SUBJECT MATTER EXPERT: Vector Solutions Commercial