Project Quality Management is about the managing of quality for the project. This knowledge area incorporates many of the best practices and approaches of the larger quality management discipline; but only to the extent to which it supports the project. Project Managers are responsible for quality in terms of their project. The Project Management Body of Knowledge is a guide to apply quality management best practices to the needs and expectations of your project. Project Quality Planning teaches you to learn and apply this knowledge, so you can keep it in the framework of a project and its management. All the approaches, best practices, tools and techniques, and processes revolve around meeting the quality needs of the project.
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Neal Rowland has been a Project Management Professional (PMP) for over 13 years. During that time he has instructed, authored courses, advised training companies and corporations, and applied the best practices of project management in his work at Microsoft, Plex, and others. As the Lead Crowd Surfer of The Crowd Training [www.thecrowdtraining.com], Neal leads product development, instructional design, and graphic design. He is a contributor to the PMBOK. Beyond being certified as a PMP, Neal is also a certified agile project manager (PMI-ACP) and IT service management (ITIL Expert and ITIL Practitioner). Neal currently resides in the Detroit area with his wife and 5 kids.
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